Credit Control Executive

Chennai, India

Rated 4.4 on Glassdoor, with 92% saying they would recommend FE fundinfo to a friend

Role: Credit Control Executive

Location: Chennai

FE fundinfo is a global leader in investment fund data and technology. We take pride in fostering an environment where our teams can bring their best selves to work and operate in a welcoming, stimulating, and inclusive culture. We are proud of our vast, diverse, and highly skilled team, and we are always looking for talented people who want to grow with us

What you can expect from joining our team

Leave, Personal & Family Benefits

· 24 days holiday

· Paid Study leave

· Paid sick leave

· Enhanced paternity & maternity

· Statutory benefits like PF, Gratuity, etc.

Health and Wellbeing

· Flexible home and office working

· Support to set up home office

· Health cover with option to add family members

· Dedicated mental wellness helpline

· Annual health check up

· Meal cards

As part of our global team you will:

· Have full LinkedIn Learning access

· Join a sustainable business that cares for the environment and our communities

· Have opportunities to give back to local communities through volunteer days

· Discover options to join and lead diversity and inclusion initiatives

· Get access to an app that tracks your activity while raising money for charities selected by employees

· Be invited to office social events and sport activities

About the role

The Executive – Credit Control will be responsible for the periodic billing of clients for the services rendered by the Company and for following up with them for payments.

Key Responsibilities

• Raising Invoices / Credit notes, setting up new clients and contracts

• Setting up Direct Debit Details for clients

• As part of the above checking contracts and order forms are in place and valid

• Dealing with sales queries both internally and externally

• Supporting sales staff with service information and ad hoc queries

• Sending out statements and debtors ageing report

• Chasing overdue invoices primarily by email but follow ups by phone

• Supporting finance managers with sales analysis

Key Technical Skills

Good MS Excel skills

Excellent communication skill (written and spoken) - should have interacted with international clients

Competency requirements

· Excellent English Communication skills (verbal & written) with accent neutral diction

· Very strong analytical skills and the ability to solve a problem quickly

· Strong time management and the ability to manage changing priorities

· Ability to work collaboratively and flexibility to multi- task

· Ability to talk to international customers and establish a good working relationship with the internal and external teams

· Ability to achieve the defined performance metrics in terms of SLAs, TAT, Quality, APT and first-hand resolution

What our people across the globe say about FE fundinfo

“Inclusive, supportive and rapidly developing.”

“Multicultural environment supporting health and wellbeing of its employees.”

“Through empowerment, trust and support I feel I'm valued, hugely supported and involved.”

“I can attack my work in a way that works for me.”

“Great diversity between all the teams which is interesting and enriching.”

“FE fundinfo has always been proactive in employee welfare”

“Positive people and a healthy work life balance”

Want to know more about Life @FEfundinfo? Visit our Glassdoor profile and fefundinfo.com

Have we sparked your interest?

Send your resume to [email protected]