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What happens to a client's plan if their income drops or stops?

Every financial plan rests on one understated assumption: that the money keeps coming in. Pensions, mortgage payments, savings goals and school fees are all built on an income that is expected to continue. When that income drops or stops, through illness, redundancy or a reduction in hours, the whole plan is tested at once. 

Most clients underestimate how likely this is, and how quickly the effects compound. Advisers cannot predict an income shock, but they can show a client exactly what one would do to their plan, and what it would take to keep it on track. That is a conversation that protects households and deepens the advice relationship. 

Income is the assumption every plan rests on 

Ask a client what would happen if their salary halved for a year, and most cannot answer with any precision. The plan assumes full income indefinitely. Savings might cover a short gap, but a longer one reaches into pensions, forces a mortgage to be refinanced or means goals are abandoned. Making that assumption visible is the first step to protecting against it. 

The protection gap is a planning gap 

The UK has a well-documented protection gap: households carry large financial commitments with little or no cover against losing the income that services them. When income stops, the consequences arrive in sequence. Savings drain first. Then discretionary spending is cut. Then long-term provision, pensions and investments, is raided to cover today. A plan that looked healthy can be materially damaged within months. Left unmodelled, this gap is invisible until it is real. 

Modelling a drop in income 

FE CashCalc's Reduced Income calculator shows what happens when income falls rather than stops, whether through a pay cut, reduced hours or a move to statutory sick pay. The client sees how long their plan holds, where the pressure lands and at what point the shortfall bites. This is often the more realistic scenario, and seeing it in numbers moves the protection conversation from theoretical to urgent. 

Modelling a total loss of income 

The Unemployment calculator models the harder scenario, income stopping altogether. It shows how long the household could sustain its commitments, including the mortgage, before savings run out. For many clients the answer is far sooner than they expect, and that realisation is what prompts action. 

Sizing the cover that closes the gap 

Once the gap is clear, the next question is how to close it. FE CashCalc's Income Protection calculator sizes cover that replaces a portion of income if the client cannot work, while the Family Income Benefit calculator models a regular, ongoing payment to a family rather than a single lump sum. Showing the cover alongside the shortfall it addresses lets the client see the value directly. This is what stops, and this is what steps in. 

Showing it all in one plan 

The power of modelling an income shock comes from doing it inside the client's full plan rather than in a standalone calculator. In FE CashCalc, income, expenditure, mortgage, pensions and protection all feed the same cashflow. A drop in income updates the Yearly Breakdown and the Money In versus Money Out view, and the recommended cover shows up in the same picture. The client does not see a series of disconnected figures. They see their own plan, stressed and then protected. 

Because everything runs off one fact-find, entered once, advisers can model these scenarios in the meeting rather than promising a follow-up. FE CashCalc already powers more than 848,000 client cashflows, and users report saving around two hours of admin per onboarded client. 

"The most exciting developments aren't just about automation. We're seeing AI and digital tools enable entirely new ways of understanding and serving clients."

—Matt D'Souza, Head of Strategic Accounts, FE fundinfo

An income shock is one of the few risks that can undo an entire plan at once. Modelling it, and the cover that answers it, turns an uncomfortable what-if into a clear, evidenced recommendation.

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FE CashCalc, with Mortgage and Protection built-in

FAQs

Frequently asked questions

Savings are used first, then discretionary spending is cut, and finally long-term provision like pensions is raided to cover the shortfall. A plan that looked healthy can be damaged within months. Modelling the scenario in advance shows the client the risk and the cover that addresses it. 

The Reduced Income calculator models a fall in income, such as a pay cut, reduced hours or statutory sick pay. The Unemployment calculator models income stopping altogether. Together they show both the likely and the worst-case scenarios in the client's plan. 

FE CashCalc's Income Protection calculator sizes cover that replaces a portion of income if the client cannot work, and shows it against the shortfall it addresses. Family income benefit models a regular ongoing payment to a family, which suits households that need replacement income rather than a lump sum. 

Family income benefit is a type of protection that pays a regular, ongoing income to a family for a set period if the insured person dies, rather than a single lump sum. It suits households whose main need is to replace lost income over time. 

Yes. In FE CashCalc, income, expenditure, mortgage, pensions and protection all feed one cashflow. A change in income updates the Yearly Breakdown and Money In versus Money Out view, so the client sees the full effect in a single plan.